Text message marketing and email marketing both cater to business owners looking for an affordable mass communication method. Both methods encourage brands to send out valuable information and exclusive offers. On the surface, they appear extremely similar, but if you dig deeper, you’ll realize the benefits to each method. While email marketing has been around for a while and built up a noteworthy fan base, text marketing is new to the arena. Keep in mind that its current effectiveness is most likely due to its newness and these rates may drop over time.
In the infographic below by text marking company SlickText, you will see a comparison between open rates, click through rates and overall effectiveness of the two methods.
Currently, the average open rate of a text message sits at about 99%, while email ranges from 28-33%. Next to this, the click through rates (CTR) are vastly different. Include a link in your text message, and you will observe a CTR of about 36%. For email marketing, the CTR usually sits between 6-7%.
With email marketing, research shows that the more messages, the better. On the contrary, text message marketing preaches limiting the number of texts you send. Most successful users send between 4-6 campaigns a month, while email marketing finds better response and engagement rates with up to 30 campaigns a month.
As always, never center your marketing strategy around one method. Instead, create multi-channel campaigns with several high performing tactics. Set goals around each campaign and plan accordingly. Are you looking to increase brand awareness, directly increase sales, or do you want to gather qualified leads? Different goals may require different strategies. Increasing brand awareness may benefit from the repeated exposure found in email marketing while increasing sales may see better results from targeted text messages with short-term offers.